Training in Care Ltd. - Information, Advice, and Guidance (IAG) Statement
Our Commitment
At Training in Care, we empower individuals and businesses through high-quality, fully aligned vocational training. Whether you are looking to enter the workforce, upskill your existing team, or advance your own career, our mission is to provide impartial, accurate, and accessible information, advice, and guidance.
Our services are fully aligned with the Department for Education's matrix Standard and are designed to maximise the impact of local authority and government funding streams, including the Adult Skills Fund (ASF).
1. What We Offer to Learners​
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For Unemployed Individuals & Career Changers​
We help you overcome barriers to employment by mapping out clear pathways into work.
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Skills Assessment: Identifying your strengths and matching them to local labour market demands.
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Funding Eligibility Advice: Guiding you through government-funded routes to ensure you access fully funded training where applicable.
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Employability Support: Assisting with CV building, interview preparation, and direct job opportunities.
For Employed Individuals Looking to Upskill​
We support workforce development, helping you secure career progression or adapt to shifting industry demands.
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Flexible Learning: Aligning advice and training delivery to fit around your active shift patterns and employment commitments.
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Progression Mapping: Helping you understand how a Level 2 or Level 3 qualification can lead to promotions, pay increases, or new responsibilities.
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Co-funding Navigation: Advising on whether your training can be co-funded by your employer or fully funded through low-wage thresholds.
2. What We Offer to Employers & Corporate Partners​
We serve as a strategic skills partner, helping you leverage local authority and central government funding to maximize your training ROI.
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Organisational Training Needs Analysis (TNA): Assessing your current business skills gaps to recommend targeted training interventions.
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Funding Optimisation: Navigating complex funding rules to identify where your business can access fully or co-funded upskilling programs for staff.
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Employer SWAP Programmes: Supporting employers to recruit new talent through tailored SWAP programmes, with candidates progressing through a guaranteed interview process.
3. Our Service Standards (What You Can Expect)​
To maintain the high standards required by our funding partners and Ofsted, we guarantee:
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Impartiality: Our guidance is focused entirely on the best outcome for the individual or employer, even if it means signposting to external organisations.
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Confidentiality: All personal and business data is handled in strict compliance with current data protection and GDPR standards.
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Equality & Inclusion: We actively remove barriers to learning, ensuring equal access for all individuals regardless of background, employment status, or prior educational attainment.
4. What We Expect from You​
To ensure a successful partnership, we ask that our learners and employer clients:
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Provide accurate and honest information regarding employment status, income evidence, and prior qualifications to determine funding compliance.
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Actively engage with assigned tutors, support staff, business consultants, and IAG coaches throughout the course lifecycle.
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Provide honest feedback to help us continually refine our educational delivery.
5. Continuous Improvement & Feedback​
We value feedback from learners, employers, and community stakeholders alike. If you wish to provide feedback, submit a compliment, or raise a concern regarding our IAG delivery, please complete our secure online form via our ‘Contact Us’ page, or email our quality assurance team at natalienew@trainingincare.co.uk.
If you would like to read more, you can download a copy of our IAG Statement here: Download
Our Courses
Training in Care provides bespoke training regionally across the North East of England, and Nationally through Skills for Care.
Our vocational care courses offer numerous opportunities within the care sector to those who are either wishing to change their career, are school/higher education leavers, as well as those who are struggling to find work or who have found themselves in long term unemployment. With over 20 years in business, we pride ourselves on the high quality of our training packages.
South Tyneside Learner Offer
For more information click on our course categories below:
Sunderland Learner Offer
For more information click on our course categories below:
Sunderland UKSPF
For more information click on our course categories below:
